FAQ's

How much do you charge for shipping?

Our delivery charges are calculated automatically at checkout according to the package weight and destination city.

When will I receive my order?

Our standard delivery timeline is 3 to 5 business days across Pakistan.

What should I do if I put the wrong address?

Don't worry! Connect with our customer support team immediately on WhatsApp to update your shipping information before the package leaves our facility.

Is it safe to shop on your website?

Absolutely. Your personal information is encrypted, protected, and processed strictly through secure Shopify protocols.

Can I pay using my digital wallet?

Yes, we proudly support advanced digital payments via Bank Transfer, Easypaisa, and JazzCash, alongside conventional Cash on Delivery (COD)

What if my product arrives broken or defective?

We stand behind our quality. If you receive a faulty or wrong item, please take a photo or video and alert our support team within 48 hours. We offer a 7-day window to resolve it with a free replacement or wallet refund. Check out our Return Policy page for more rules.

Have More Questions?

If you can't find the answer you are looking for, our friendly support team is just a message away!

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